Wednesday 2 September 2015

The secrets of a good food delivery mechanism

Food service industry has become quite competitive. Multiple food outlets are opening up every day and two of the many things that you should make sure to match the fast pace of the food service industry are: an online order platform and a delivery service!

We have several South Indian as well as North Indian restaurant in Delhi which are popular, obviously for their food, but especially for their excellent delivery service. Here's a list of some of the important things to remember,  which are elements of a good delivery mechanism.


•Timely: The first and the most important thing a  customer expects out of a food delivery is its speed. Nothing impresses us like a fast delivery. In those waiting hours, when we are done ordering the food online or over the phone, every second passing by feels like an hour. So, when you're establishing a delivery network, make sure you have enough people to assist it. Some of the delivery restaurants in saket  even come up with slogans like "20 minutes delivery" and I believe it is an excellent way to make your customers fall for you!

•Appearance: The sight of the food on the door should be pleasing to the eyes. That would raise the excitement levels of the customer who's ordered it. Make sure your delivery boy has a special sealed storage system in his bike so that even heavy rainfall or excessive heat won't spoil the taste as well as the look of the entire package!

•POS: Some customers choose cash on delivery mode, but realize that they're short of cash only after the delivery is made. It's wise to make your delivery boys carry POS systems with them for it might solve the problems of the customers. They'd be happy and relieved to see that the delivery carries a back-up plan.

And that's quite enough to bring smiles on the faces of your customers! They're not too demanding!

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